Challenge
A manufacturing company faced significant supply chain leadership challenges:
- Lack of senior leadership and expertise within logistics
- Logistics director lacked experience to manage complex supply chain operations
- Disconnect between logistics and other key functions (operations, manufacturing, customer service, post-sales)
This resulted in:
- Inefficiencies and suboptimal performance
- Poor alignment with business priorities
Actions
The company implemented a comprehensive strategy to enhance logistics leadership:
- Shadow Management Support
- Experienced professionals guided the logistics director in day-to-day operations
- Shared best practices and hands-on support
- Mentoring & Training
- Structured program to develop strategic thinking, leadership skills, and supply chain knowledge
- Analytical Tools Implementation
- Advanced tools for data-driven decision-making, process optimization, and performance monitoring
- Supply Chain Director Role Development
- Expanded role covering logistics, operations, manufacturing, customer service, post-sales operations, and transportation
- Ensured integrated supply chain strategy
- Long-Term Strategy & Transition Planning
- Defined vision, objectives, KPIs, and transition plan to secure continuity and strategic alignment
Results
- Enhanced leadership capability for the logistics director
- Integrated supply chain strategy aligning logistics with all key functions
- Operational efficiency improvements through analytical tools and data-driven decision-making
- Strategic alignment and continuity, positioning the company for future growth
Short summary
The company addressed gaps in logistics leadership through shadow management, mentoring, training, and analytical tools. This led to the creation of a comprehensive Supply Chain Director role, integrating logistics, operations, manufacturing, customer service, post-sales operations, and transportation. The initiative improved leadership capabilities, operational efficiency, and strategic alignment, establishing a solid foundation for long-term growth.