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New distribution center oppening for a polich omnichannel retailer

Our client is a omnichannel retail and e-commerce business selling white and brown goods, IT, GSM and accessories

CapabilityNew distribution center opening managementShare

Challenge

A rapidly growing company faced logistical challenges due to outdated, capacity-constrained distribution facilities. These limitations caused inefficiencies, longer lead times, and customer dissatisfaction, as the existing infrastructure could not accommodate diverse product types, multiple sales channels, or future growth.

Actions

To overcome these challenges, the company executed a project to build a 17,000 m² Logistic Centre:

  • Strategic Planning – analyzed product flows, sales channels, and growth projections to ensure the facility met both current and future needs.
  • Customized Equipment Selection – installed advanced sorting systems, automated storage and retrieval systems (ASRS), and specialized handling equipment for each product group.
  • Efficient Project Management – meticulously managed schedules, budgets, and stakeholder coordination to keep the project on track.
  • Sustainability and Scalability – incorporated energy-efficient systems and scalable infrastructure for future expansion.

Results

The project achieved remarkable outcomes:

  • On-Time Completion – the Logistic Centre was finished as planned, avoiding disruptions to operations.
  • Below Budget – the project was completed 18% under the projected budget, freeing capital for other investments.
  • Enhanced Operational Efficiency – improved inventory management, order fulfillment, and overall logistics performance.
  • Scalability for Growth – infrastructure supports expansion in core product groups and adapts to market demands.
  • Customer Satisfaction – faster order processing and improved service levels enhanced client loyalty.

Short Summary

The company successfully opened a 17,000 m² built-to-suit Logistic Centre, fully equipped to serve diverse sales channels and support growth in core product groups. Key achievements include:

  • Completion on time and 18% under budget
  • Improved operational efficiency across all channels
  • Scalable infrastructure for future expansion
  • Enhanced customer satisfaction through faster, more reliable order fulfillment

This initiative highlights the value of customized logistics infrastructure, strategic planning, and efficient project management in driving business growth and operational excellence.