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Transport strategy for a polish omnichannel retailer

Our client is a omnichannel retail and e-commerce business selling white and brown goods, IT, GSM and accessories

CapabilityTransport tender managementShare

Challenge

A manufacturing company faced exorbitantly high distribution costs per cubic meter (m³), which severely impacted profit margins. Key issues included inefficient in-house logistics, uncompetitive freight rates, and a cumbersome goods preparation process, all of which limited the company’s market competitiveness.

Actions

To tackle these challenges, the company implemented a strategic initiative to reduce distribution costs:

  • Outsourcing Logistics Operations – shifted in-house logistics to specialized third-party providers (3PL) to leverage expertise and economies of scale.
  • Conducting a Freight Tender – ran a competitive tender for freight and distribution services, securing favorable rates based on volume and service-level agreements.
  • Modifying the Goods Preparation Process – streamlined operations by adopting lean principles, automating manual tasks, and optimizing packaging and palletization for better space utilization.

Results

The initiative led to remarkable outcomes:

  • 60% Reduction in Distribution Costs per m³ – achieved through outsourcing, competitive tendering, and process optimization.
  • Enhanced Operational Efficiency – faster turnaround times, higher throughput, and smoother logistics operations.
  • Improved Profit Margins – significant cost savings directly boosted the company’s bottom line.
  • Increased Market Competitiveness – lower costs allowed more competitive pricing, faster delivery, and stronger market positioning.

Short Summary

The company successfully cut distribution costs per m³ by 60% through strategic logistics outsourcing, competitive freight tendering, and optimization of the goods preparation process. Key highlights include:

  • 60% lower distribution costs
  • Improved operational efficiency and throughput
  • Enhanced profit margins and competitiveness

This case demonstrates the power of strategic outsourcing, competitive sourcing, and process improvements in achieving substantial supply chain cost reductions and strengthening market position.